ola62 Platform Privacy Notice

This page describes what we collect when you use ola62 and how we keep that data protected. We at ola62 collect personal information only to operate our platform, process your deposits and withdrawals, verify your identity, and provide customer support. We do not sell your data to third parties, and we encrypt sensitive information to prevent unauthorized access.

Our privacy practices comply with applicable data protection laws in the jurisdictions where we operate. We are transparent about what we collect, why we collect it, and how long we retain it. You have rights over your data — you can request access, correction, or deletion where permitted by law. This notice explains those rights and how to exercise them.

ola62 operates in supported Indonesian regions including Jakarta, Surabaya, Bandung, and Medan. Our servers may sit outside your jurisdiction, but we apply consistent data protection standards across all locations. If you have questions about our privacy practices, contact ola62 support through the Help Center.

What data we collect on ola62

We collect information in several categories. First, account registration data: your email address, full name, date of birth, and phone number. Second, identity verification documents: government-issued ID, proof of address, and sometimes additional documents to confirm your identity. Third, payment information: the payment method you use (DANA, e-wallet, mobile banking, local payment virtual account, etc.), transaction history, and deposit/withdrawal records. Fourth, activity data: which games you play, your stakes, game outcomes, and session timestamps.

We also collect technical information: your IP address, device type, browser version, and operating system. This helps us detect fraud, prevent unauthorized access, and troubleshoot technical issues. We do not collect this data to track you across other websites — only to operate ola62 securely.

How we use your data on ola62

We use your data for specific purposes. Account registration data and identity documents are used to verify you are who you claim to be and to comply with anti-money-laundering regulations. Payment information is used to process your deposits and withdrawals and to detect fraudulent transactions. Activity data helps us understand which games are popular, identify technical problems, and investigate disputes if you report an issue with a game outcome.

We also use your email to send account notifications — for example, when you deposit funds, when you request a withdrawal, or when we update our terms. We do not send marketing emails unless you opt in. If you receive unwanted emails from ola62, you can unsubscribe through the link in the email or contact support to adjust your preferences.

Third-party processors and data sharing

We share your data with third parties only when necessary to operate ola62. Payment processors (the companies that handle online payment, e-wallet, mobile banking, and bank transfers) receive your payment information to complete transactions. These processors are bound by confidentiality agreements and use your data only to process payments. We do not share your data with marketing companies, data brokers, or other unrelated businesses.

We may disclose your data if required by law — for example, if a court orders us to provide information or if we are required to report suspicious activity to financial authorities. We will notify you of such requests unless legally prohibited from doing so.

Your rights regarding data on ola62

You have the right to access your personal data. You can request a copy of all information we hold about you by contacting ola62 support. We will provide this information within a reasonable timeframe. You also have the right to correct inaccurate data — if your address or phone number changes, you can update it in your account settings or request that we correct it.

You have the right to request deletion of your data, subject to legal limitations. For example, we must retain transaction records for anti-money-laundering compliance, so we cannot delete payment history. However, we can delete other personal information once your account is closed and retention periods expire. To exercise these rights, contact ola62 support with your request.

Data security on ola62

We at ola62 use encryption to protect sensitive data in transit and at rest. Your password is hashed — we do not store it in plain text. Payment information is encrypted before transmission to payment processors. Our servers are protected by firewalls and intrusion-detection systems. We conduct regular security audits to identify and fix vulnerabilities.

However, no security system is perfect. If you suspect unauthorized access to your ola62 account, change your password immediately and contact support. We will investigate and take corrective action if needed. You are responsible for keeping your password confidential and logging out after each session, especially on shared devices.

International data transfers

ola62 operates across multiple jurisdictions. Your data may be transferred to and stored on servers located outside Indonesia. These servers are subject to the same security standards and encryption protocols as our primary infrastructure. By using ola62, you consent to such transfers. If you do not consent, you should not use our platform.

Changes to this privacy notice

We may update this privacy notice from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by email or by posting a notice on ola62. Your continued use of the platform after such changes constitutes acceptance of the updated notice. We encourage you to review this page periodically to stay informed about how we protect your data.

Contact us about privacy

If you have questions about our privacy practices, concerns about your data, or wish to exercise your rights, contact ola62 support through the Help Center. You can also reach out during major events like Liga 1 season or Piala AFF tournaments — our support team is available to assist. We will respond to privacy inquiries within a reasonable timeframe and work to resolve any concerns you raise.